1. Challenge & Requirements
The client’s routers are deployed in demanding enterprise and carrier environments where operators rely on clear, confident button feedback for system resets, mode selection, and secure boot functions. Their existing membrane keys suffered from inconsistent actuation force and premature wear under heavy usage, leading to technician frustration and increased field-service visits.

2. Switch Selection & Integration
Swiclick’s engineering team recommended our sealed tactile push switches, rated for IP54 protection and over 200,000 actuation cycles. We customized the operating force and optimized the travel distance to match the router’s bezel thickness. Seamless SMT assembly and in-line optical inspection ensured every switch sat perfectly flush with the front panel.

3. Validation & Outcomes
Post-production QA included thermal cycling from –40 °C to +85 °C and repeated dust-ingress tests, confirming zero failures in accelerated life testing. In live field trials across data centers and outdoor point-of-presence cabinets, operators praised the “positive click” feel and consistent performance. The client reported a 70% reduction in button-related service calls and leveraged the enhanced controls as a key selling point in their next-generation router launch.

Result: By embedding Swiclick’s precision switches into their router series, the vendor achieved superior user confidence, reduced maintenance costs, and strengthened their leadership in high-availability communications networks.