INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer or a trading company? Where is production located?

Swiclick is a factory-direct switch manufacturer. Manufacturing resources are located across Shenzhen, Wenzhou and Hubei, supporting tooling, molding, stamping, assembly and testing for miniature switch production.

How Many Products Do You Have?

About 2000 Set Of Models.

Can I Get Free Sample Before Placing An Order? MOQ?

Yes, Free Samples Will Get Ready Within 3~4 Days. MOQ: 500pcs.

How do you control product quality?

Quality control covers incoming materials, in-process production and outgoing inspection. Depending on the switch model and project, inspection can include dimensional checks, electrical continuity, contact resistance, operating force, life testing and environmental validation.

Can You Provide Help For Technical Issues?

Yes, We Have More Than 30 Years Of Research And Development In The Electronic Switch Industry. If You Need Technical Help In The Purchase Process, Please Feel Free To Contact Us.

1、Company & Certification

Are you a manufacturer or a trading company?

We are a manufacturer. Tooling, injection molding, stamping, assembly, and testing are all completed in-house. Factory and production line photos or videos can be provided upon request.

Do you hold relevant quality certifications?

Swiclick operates under ISO 9001 and IATF 16949 quality management systems. Product-level approvals and compliance documents are model-specific. Selected G-series snap-action micro switches are covered by UL recognition, ENEC certification to EN 61058-1 through TÜV Rheinland, and related certification documentation. Certificate scope should always be checked against the exact model being qualified.

2、Products & Technology

What types of switches do you manufacture?

Tact switches, micro switches, toggle switches, and other related switch components, categorized by series and models.

Can you provide datasheets, drawings and technical files?

Datasheets and dimensional drawings are available for standard models. Additional technical files can be provided where available. For custom or modified products, documentation is confirmed according to the project scope.

Can switch parameters be customized (operating force, travel, terminals, housing material, color, lifetime, etc.)?

Yes. Customization is supported. Minimum order quantity and development lead time depend on project complexity.

Can you provide RoHS, REACH or material compliance documents?

Relevant environmental and material-compliance documentation can be provided according to the exact product and customer requirement. Compliance should be confirmed for the specific model rather than assumed across the full product range.

Do you offer special versions such as waterproof, dustproof, or high-temperature resistant switches?

Certain models support IP-rated protection or other special features and can be developed based on requirements.

3、Samples & Prototyping

Do you provide free samples? What are the quantity and lead time?

Yes. Typically 1–50 free samples, with a standard lead time of within 4 days.

What is the prototyping process?

Specification or drawings provided → quotation and lead time confirmation → production and shipment.

4、Pricing & Orders

Why are your prices lower than major brands?

Direct factory supply, reduced intermediaries, and flexible manufacturing help lower small-batch costs. We focus on high value, not low quality.

What is the MOQ?

MOQ varies by model. Standard products typically range from several hundred to several thousand units and are usually based on minimum packaging quantities. Negotiable.

What is the standard lead time? Can urgent orders be expedited?

Standard lead time is 7–15 working days. Urgent orders can be expedited subject to production capacity.

What payment methods do you accept?

T/T, PayPal, and other methods can be discussed.

How long is the quotation valid?

Typically 30 days. Significant raw material price fluctuations will be notified separately.

5、Quality & After-Sales Support

What testing is used during qualification and production?

Swiclick uses incoming, in-process and outgoing inspection together with model-specific testing. Available equipment includes life-cycle testers, electrical continuity equipment and temperature/humidity test equipment. The required test plan depends on the switch model and application.

How are quality issues handled?

 Issues are first analyzed for root cause. If responsibility lies with us, we offer replacement, rework, or replenishment. For major batch issues, on-site technical support can be arranged.

Do you provide a warranty?

A standard 6-month warranty from shipment date is provided. Special terms can be discussed if required.

6、Logistics & Packaging

What packaging options are available? Can packaging be customized?

Standard packaging includes plastic bags and cartons. Custom labeling, palletizing, or ESD packaging is available upon request.

What are the shipping ports and methods?

Shipments can be made from Ningbo or Shanghai ports, via sea freight or air courier services (DHL, FedEx, UPS).

7、Cooperation & Communication

Do you support OEM / ODM projects?

Yes. OEM and ODM services are supported based on customer branding and design requirements.

How is technical and after-sales support provided?

We offer pre-sales selection assistance, after-sales quality support, and regular follow-ups.

How can we contact your sales or engineering team?

Via email, phone, WhatsApp, WeChat, or online customer service through our official website.

CONTACTUS

Ready to Take the Next Step? We're Here to Help.

    Get in Touch

    Tel

    +86 13106665774

    Whatsapp

    + 86 13106665774

    Email

    sales001@swiclick.com

    Address

    R.m 25D1, Block C, No 2070, Keji Dianzi Building, Shennan Zhong Rd., Futian Dist., Shenzhen, China

    WE PROMISE

    We pride ourselves on rapid service response and robust technical support: our dedicated team is always ready to address inquiries within hours.

    With deep expertise in custom design and scalable automated production, we deliver innovative solutions and quality products that meet each customer’s unique needs.